Privacy Policy

Last updated: 02/27/2025

This Privacy Policy describes how Grifari (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from grifari.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

 

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

 

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. The following sections describe the categories and specific types of personal information we collect.

 

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Basic contact details including your name, address, phone number, and email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including your username, password, and security questions.
  • Shopping information including the items you view, put in your cart, or add to your wishlist.
  • Customer support information including the information you choose to include in communications with us.

 

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site, including device information, browser information, your IP address, and other details regarding your interaction with the Services.

 

How We Use Your Personal Information

We use your personal information to:

  • Provide and manage our Services, process transactions, and fulfill your orders.
  • Communicate with you about your orders, account, and customer support.
  • Improve and personalize your shopping experience on our Site.
  • Conduct marketing and promotional activities.
  • Enhance security and prevent fraud.

 

How We Disclose Personal Information

We may disclose your personal information to:

  • Vendors and service providers who assist us in operating our Site and Services.
  • Business partners, including Shopify, for marketing and advertising purposes.
  • Government authorities and legal entities when required by law.
  • Affiliates or as part of a business transaction.

 

Cookies and Tracking Technologies

We use Cookies to enhance your experience on our Site, including to remember your preferences and to analyze Site traffic. You can control your Cookie preferences through your browser settings.

 

Children’s Data

Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children.

 

International Data Transfers

We may transfer, store, and process your personal information outside the country you live in, including the United Kingdom, Canada, Australia, the United States, and New Zealand. Where required, we rely on legally approved transfer mechanisms.

 

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access, correct, or delete your personal information.
  • The right to opt-out of marketing communications.
  • The right to request restrictions on how we process your data.

To exercise these rights, please contact us at support@grifari.com.

Contact Information If you have questions about this Privacy Policy, you can contact us at:

Grifari
support@grifari.com
Rua Carmen Miranda, 52, Bloco L, Lote 28 - Bairro: Parque Brasil 500 - Município/UF: Paulínia, SP - CEP: 13.141-084 - Brazil
+55 19 3167-0702

 

SMS / MMS Text Message

Marketing Program Privacy Policy We value your privacy. Any information collected through our SMS/MMS marketing program is used solely for delivering messages and responding to inquiries. We do not sell or share customer phone numbers with third parties.

If you wish to opt-out of SMS/MMS communications, reply STOP to any message you receive from us.

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices.